March 14, 2008
To Our Valued Customers-
Currently Bandwidth.com’s primary server, 216.82.224.202 is unable to process inbound calls. It is however processing outbound calls. Your inbound traffic will now be coming from 4.79.212.236, please allow traffic from this IP until further notice. If you wish to email us at customercare@bandwidth.com we will be happy to open a ticket for you. Please be sure in the email that you give us a contact name, number and the location(s) that are affected.
We apologize for the inconvenience.
Thank You-
Bandwidth.com
Customer Care
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Posted by bardissi
March 14, 2008
To Our Valued Customers- The issue we were experiencing affecting SIP/OT customers has been resolved. The primary server, 216.82.224.202 is now able to process outbound calls. Your inbound traffic will be moved back to primary server, 216.82.224.202 at 2:00PM EST. If you are still experiencing issues please email customercare@bandwidth.com and we will be happy to open a ticket for you. We will be following up with an official RFO. We apologize for the inconvenience.
Thank You-
Bandwidth.com
Customer Care
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Uncategorized | Tagged: Bandwidth.com, Outage, VoIP | 
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Posted by bardissi
March 14, 2008
To Our Valued Customers-We are experiencing a VoIP outage affecting SIP/OT customers and are working to resolve this issue. Currently Bandwidth.com’s primary server, 216.82.224.202 is unable to process call. Your inbound traffic will now be coming from 4.79.212.236, please allow traffic from this IP. If you wish to email us at customercare@bandwidth.com we will be happy to open a ticket for you. Please be sure in the email that you give us a contact name, number and the location(s) that are affected.We apologize for the inconvenience.
Thank You-
Bandwidth.com
Customer Care
Leave a Comment » | 
Uncategorized | Tagged: Bandwidth.com, Outage, VoIP | 
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Posted by bardissi
March 14, 2008
To Our Valued Customers-
We are experiencing a VoIP outage affecting SIP/OT customers and are working to resolve this issue. Currently Bandwidth.com’s primary server, 216.82.224.202 is unable to process call. Please move your outbound traffic to 216.82.225.202. If you wish to email us at customercare@bandwidth.com we will be happy to open a ticket for you. Please be sure in the email that you give us a contact name, number and the location(s) that are affected.
We apologize for the inconvenience.
Thank You-
Bandwidth.com
Customer Care
Leave a Comment » | Uncategorized | Tagged: Bandwidth.com, Outage, VoIP | Permalink
Posted by bardissi
