AltiGen Communications Announces Alti-Max1000-B1 Server to Begin Shipping

April 28, 2009

The ALTI-MAX1000 server configuration is changing beginning in May 2009. The product part number for the new server is ALTI-MAX1000-B1.
The ALTI-MAX1000-B1 server uses the same CPU processor as the ALTI-MAX1000 but with the following changes:

1GB memory

Windows XP PRO operating system
Ship date for the new configuration is May 2009.


WatchGuard Live Security Service: Two New Zero Day Adobe Reader Exploits

April 28, 2009

SEVERITY: HIGH
28 April, 2009
SUMMARY:
 This vulnerability affects: Adobe Reader and Acrobat 9.1 and earlier, on Windows, Mac, *nix computers
 How an attacker exploits it: By enticing your users into viewing a maliciously crafted PDF document
 Impact: An attacker can execute code on your computer, potentially gaining control of it
 What to do: Implement the workarounds described in the Solutions section of this alert
EXPOSURE:
Yesterday, SecurityFocus released an advisory describing a new zero day Adobe Reader exploit they found in the wild. The Proof of Concept (PoC) exploit — written by some calling himself “Arr1val” — seems to leverage a flaw in the Adobe Reader function called “getAnnots()”. As it turns out, Arr1val released two new zero day exploits. The second exploit leverages another Adobe Reader function called “spell.customDictionaryOpen().” Arr1val’s code suggests he confirmed these flaws using Adobe Reader 9.1 and 8.1.4 for Linux. However, we suspect the flaws may affect all current versions of Reader running on any platform.
By enticing one of your users into downloading and opening a malicious PDF document, an attacker could exploit either of these unpatched Reader vulnerabilities to execute code on your user’s computer, with that user’s privileges. If the user had root or local administrator privileges, the attacker would gain complete control of that user’s machine.
Adobe has responded to this incident in a short blog post, saying they are investigating the issue. Since exploit code is widely available and Adobe hasn’t had time to patch yet, these flaws pose a serious risk to Adobe Reader users. We recommend you implement the workarounds described below to mitigate the risk of these dangerous zero day exploits.
SOLUTION PATH
Adobe has not had time to release a patch for these zero day vulnerabilities. However, the workarounds described below should mitigate the risk posed by the exploits currently circulating in the wild.
 Inform your users of this vulnerability. Advise them to remain wary of unsolicited PDF documents arriving via email. If they don’t absolutely need the document, and don’t trust the entity it came from, they should avoid opening it until you patch Adobe Reader.
 Use antivirus (AV) software and make sure it’s up to date. AV vendors will release signatures for these new exploits, so make sure to keep your AV software up to date.
 Disable JavaScript in Adobe Reader. Disabling JavaScript in Adobe Reader could prevent these exploits from succeeding. To disable JavaScript in Adobe Reader, click Edit => Preferences => JavaScript and then uncheck Enable Acrobat JavaScript. Keep in mind, this prevents JavaScript from running in legitimate PDF documents as well.
 Use a gateway device, like your Firebox, to block PDF files. If your users can’t download PDF files, these exploits won’t affect them. Unfortunately, doing this blocks legitimate PDF files as well. Nonetheless, depending on your business needs, you may still want to block PDF files until Adobe releases a patch.
 Use an alternative PDF reader. You can mitigate the risk of these Adobe Reader vulnerabilities by using an alternative PDF reader. Keep in mind, other PDF readers may also suffer security vulnerabilities. However, attackers seem to primarily target the popular Adobe Reader. If it meets your business needs, you may try to adopt one of the alternative PDF readers listed on this site.
We will update this alert when Adobe releases a patch.
FOR ALL WATCHGUARD USERS:
Many of WatchGuard’s Firebox models can block incoming PDF files. However, most administrators prefer to allow these file types for business purposes. Nonetheless, if PDF files are not absolutely necessary to your business, you may consider blocking them using the Firebox’s HTTP and SMTP proxy until Adobe patches.
If you decide you want to block PDF documents, follow the links below for video instructions on using your Firebox proxy’s content blocking features to block .pdf files by their file extension:
 Firebox X Edge running 10.x
 How do I block files with the FTP proxy?
 How do I block files with the HTTP proxy?
 How do I block files with the POP3 proxy?
 How do I block files with the SMTP proxy
 Firebox X Core and X Peak running Fireware 10.x
 How do I block files with the FTP proxy?
 How do I block files with the HTTP proxy?
 How do I block files with the POP3 proxy?
 How do I block files with the SMTP proxy?
STATUS:
We will update you when Adobe releases a patch. Until then, implement the workarounds described above.
REFERENCES:
 SecurityFocus Adobe Reader Advisory
 Adobe blog post
 Adobe Reader getAnnots() exploit code
 Adobe Reader spell.customDictionaryOpen() exploit code


Bardissi Enterprises – News – 04.14.09- AltiGen Communications Announces Max Communications Server 6.0 Update 2

April 14, 2009

AltiGen announces the general availability of MAX Communications Server 6.0 Update 2

Available immediately for download, MAX Communications Server 6.0 Update 2 has been released. The update includes a roll‐up of existing software fixes and three new client applications:

 

MaxAgent 6.0

MaxSupervisor 6.0

MaxInsight 6.0

 

MAX CS 6.0 Update 2 will begin shipping on MAX1000, MAX2000, and the OFFICE series of products in May.

MAX Agent 6.0

 

MAX Agent 6.0 brings the look and feel

of MaxCommunicator 6.0 to the

workgroup agents, replacing AltiAgent.

MAX Agent extends MAX Communicator’s functionality with the addition of 4 Workgroup Agent specific tabs:

 

 

WG Queue

WG Voicemail

WG Status

Agent Performance Stats

 

 

Licensing: Existing AltiAgent client

licenses will automatically be upgraded

to the new MAX Agent licenses.

MaxSupervisor 6.0

 

MAX Supervisor 6.0 brings the look and feel of MAX Communicator 6.0 to the workgroup supervisors,

replacing AltiSupervisor.

MAX Supervisor has expanded WG

statistics reporting capabilities including

new graphic charts and streamlined agent

performance information.

 

Licensing: Existing AltiSupervisor client

licenses will automatically be upgraded to

the new MAX Supervisor licenses.

MaxInsight 6.0

MaxInSight is a new Workgroup Monitoring application/reader board for displaying Workgroup statistics

on a desktop or flat panel monitor.

 

Agents and Supervisors can see:

Workgroup Queue Status

Agent Resource Status

Real Time Operations Review

Queue Alert Conditions

 

Combine real time data and graphical

display data Rotate through Multiple Workgroups

You may set an alert condition for each

data element and play a sound file

You may set a color code to easily

recognize the current condition/state

 

Licensing: MAX Insight 6.0 is a brand new application that requires additional licensing. 1 license is

required for each current session of MAX Insight


Bardissi Enterprises: WatchGuard LiveSecurity Attackers Target Zero Day PowerPoint Vulnerability

April 5, 2009

Attackers Target Zero Day PowerPoint Vulnerability

Severity: High

3 April, 2009

Summary:

§  This vulnerability affects: All current versions of Microsoft PowerPoint for Windows and Mac computers (also affects PowerPoint Viewer and Office Compatibility Packs) 

§  How an attacker exploits it: By enticing your users into opening a maliciously crafted PowerPoint presentation

§  Impact: An attacker can execute code on your computer, potentially gaining control of it

§  What to do: Implement the workarounds described in the Solution Path section of this alert

Exposure:

Yesterday, Microsoft released a security advisory warning of a very critical unpatched PowerPoint vulnerability, which attackers have already begun exploiting on the Internet. The vulnerability affects all current versions of PowerPoint for Windows and Mac, as well as the Microsoft PowerPoint Viewer and the Office Compatibility Packs. 

Since Microsoft just learned about this flaw, they don’t describe it in much technical detail. They only say that the flaw involves PowerPoint accessing an invalid object in memory. However, the advisory does tell how attackers can leverage the flaw. By enticing one of your users into downloading and opening a maliciously crafted PowerPoint document (.ppt), an attacker can exploit this vulnerability to execute code on a victim’s computer, usually inheriting that user’s level of privileges and permissions. If your user has local administrative privileges, the attacker gains full control of the user’s machine. 

With attackers actively exploiting this vulnerability in the wild, it poses a significant threat to Microsoft Office and PowerPoint users. Microsoft hasn’t had time to patch the flaw yet, but they plan to in the near future. Until then, we recommend you implement the workarounds described below to mitigate the risk of this dangerous zero day attack.

Solution Path

Microsoft has not had time to release a patch for this zero day vulnerability. However, the workarounds described below should mitigate the risk of attacks currently circulating in the wild.

§  Inform your users of this vulnerability. Advise them to remain wary of unsolicited PowerPoint (.ppt) documents arriving via email. If they don’t absolutely need the document, and don’t trust the entity it came from, they should avoid opening it until Microsoft releases a patch.

§  Use up-to-date antivirus (AV) software. AV companies are sure to release signatures that detect these malicious PowerPoint files. Make sure to update your AV regularly.

§  Use the Microsoft Office Isolated Conversion Environment (MOICE) to open an untrusted PowerPoint document.  MOICE is a Microsoft add on that provides a special environment which allows you to more securely open Word, Excel, and PowerPoint binary format files. For more details on using it, see the “Suggested Actions” section of  Microsoft’s security advisory.

§  Use a gateway device, like your Firebox, to block PowerPoint files. If your users can’t download PowerPoint files, this exploit won’t affect them. Unfortunately, doing this blocks legitimate PowerPoint files as well. Nonetheless, depending on your business needs, you may still consider blocking PowerPoint files until Microsoft releases a patch.

We will update this alert when Microsoft releases a patch.

For All WatchGuard Users:

Many of WatchGuard’s Firebox models can block incoming PowerPoint files. However, most administrators prefer to allow these file types for business purposes. Nonetheless, if PowerPoint files are not absolutely necessary to your business, you may consider blocking them using the Firebox’s HTTP and SMTP proxy until Microsoft releases a fix for this vulnerability.

If you decide you want to block PowerPoint documents, follow the links below for video instructions on using your Firebox proxy’s content blocking features to block .ppt files by their file extension:

§  Firebox X Edge running 10.x

§  How do I block files with the FTP proxy?

§  How do I block files with the HTTP proxy?

§  How do I block files with the POP3 proxy?

§  How do I block files with the SMTP proxy

§  Firebox X Core and X Peak running Fireware 10.x

§  How do I block files with the FTP proxy?

§  How do I block files with the HTTP proxy?

§  How do I block files with the POP3 proxy?

§  How do I block files with the SMTP proxy?

Status:

Microsoft plans to release a patch for this vulnerability. Until then, implement the workarounds described above.

References:

Microsoft Security Advisory


Bardissi Enterprises: Watchguard LiveSecurity: Firefox 3.0.8 Update Fixes Pwn2Own and Zero Day Flaws

April 5, 2009

Severity: Medium

March 30, 2009

Summary:

§  This vulnerability affects: Firefox 3.0.7 (and previous versions) for Windows, Linux, and Macintosh

§  How an attacker exploits it: Multiple vectors of attack, including enticing one of your users to visit a malicious web page

§  Impact: Various results; in the worst case, an attacker executes code on your user’s computer, gaining complete control of it

§  What to do: Upgrade to Firefox 3.0.8

Exposure:

Late Friday, the Mozilla Foundation released Firefox 3.0.8, fixing two zero day security vulnerabilities in their popular web browser. We summarize the vulnerabilities below:

§  XSL transformation vulnerability (2009-012). Firefox suffers from a flaw that Mozilla describes as an XSL transformation vulnerability. Firefox doesn’t properly parse a particular Extensible Stylesheet Language (XSL) element, which could lead to a memory corruption. By enticing you to a malicious web site containing a specially crafted XSL element, a remote attacker could exploit this memory corruption to either crash Firefox, or potentially execute code on your computer with your privileges. If you have local administrative, or root privileges, the attacker could leverage this flaw to gain complete control of your machine. This is the same zero day flaw we described in a Wire post last week.
Mozilla Impact rating: Critical

§  XUL tree element code execution vulnerability (2009-013). Firefox suffers from a code execution flaw involving the way it handles a particular XML User Interface Language (XUL) method. By enticing one of your users to a malicious web site, a remote attacker could exploit this flaw to execute code on that user’s computer with that user’s privileges. If your users have local administrative, or root privileges, the attacker could leverage this flaw to gain complete control of their machines. This is one of the Pwn2Own browser vulenrabilities we described in a Wire post a few weeks ago.
Mozilla Impact rating: Critical

Visit Mozilla’s Known Vulnerabilities page for a complete list of the vulnerabilities that this update fixes. Since this update fixes zero day vulnerabilities, we consider it a high priority. A researcher has already released exploit code for one of these flaws. The other was very publicly exposed at a popular security conference. We expect malicious attackers to quickly begin leveraging at least one of these flaws so you should patch as quickly as you can. 

Solution Path:

Mozilla has updated Firefox 3, correcting these security vulnerabilities. If you use Firefox in your network, we recommend that you download and deploy version 3.0.8 as soon as possible. We recommend that 1.5.x and 2.x users migrate to 3.0.8 now.

§  Windows

§  Linux

§  Mac OS X

Note: The latest versions of Firefox 3.0 automatically inform you when a Firefox update is available. We highly recommend you keep this feature enabled so that Firefox receives its updates as soon as Mozilla releases them. To verify that you have Firefox configured to automatically check for updates, click Tools => Options => Advanced tab => Update tab. Make sure that “Firefox” is checked under “Automatically check for updates.” In this menu, you can configure Firefox to always download and install any update, or if you prefer, only to inform the user that an update exists.

For All Users:

Many of these attacks arrive as normal-looking HTTP traffic, which you must allow through your firewall if your network users need to access the World Wide Web. Therefore, the patches above are your best solution.

Status:

The Mozilla Foundation has released Firefox 3.0.8, fixing these security issues.

References:

§  Firefox 3.0.8 Release Notes

§  Vulnerabilities Fixed in Firefox 3.0.8


Bardissi Enterprises: WatchGuard Releases Version 10.2.8 for WSM, Edge, Fireware, and Fireware Pro

April 5, 2009

24 March 2009

WatchGuard is pleased to announce the release of version 10.2.8 for WSM, Fireware, Fireware Pro, and Edge. Version 10.2.8 contains a number of defect fixes for issues reported by WatchGuard customers. Areas affected include High Availability, Mobile VPN with SSL, Single Sign-On, and more. There is also a new Mobile VPN with IPSec client (v10.2) available with this release.

Contained in this release are:

  • An enhancement for the Firebox X Edge that allows traffic to be masqueraded via 1 to 1 NAT in IPSec VPN tunnels with IKE KeepAlive
  • Fixes to several stability issues on Firebox devices that have the upper four ports (eth4 through eth7) in use
  • Several manageability improvements, including reduced configuration save times and better manageability of Firebox devices under heavy load
  • Several improvements to Single Sign-On (SSO)
  • Several improvements to real-time monitoring, reporting, logging, and notification
  • Several improvements to SSL VPN client functionality on Macintosh OS X
  • Several High Availability improvements
  • Several improvements to Edge Wireless functionality
  • Edge networking and stability improvements
  • Improved Mobile VPN support for devices with dynamically addressed external interfaces
  • Enhancements to the Mobile VPN for IPSec client (v10.2), including support for increased numbers of remote networks

Does This Release Pertain to Me?

10.2.8 is a regularly scheduled maintenance release. If you are impacted by any of the issues outlined above or those contained in the Release Notes, you should consider upgrading to version 10.2.8. Please read the Release Notes before you upgrade, to understand what’s involved.


Bardissi Enterprises: Watchguard LiveSecurity Service: Sun Java Update Fixes Over 15 Security Flaws

April 5, 2009

Severity: High

26 March, 2009

Summary:

§  These vulnerabilities affect: All versions of Sun Java Runtime Environment (JRE) and Java Development Kit (JDK) released before 24 March, on Windows, Solaris, and Linux platforms

§  How an attacker exploits them: Multiple vectors of attack, including luring your users to a malicious web page containing specially crafted Java

§  Impact: Various results; in the worst case, an attacker can gain complete control of your computer

§  What to do: Install the appropriate JRE (or JDK) update as soon as possible

Exposure:

Java is a programming language (first implemented by Sun Microsystems) used most often to enhance web pages. Most operating systems today implement a Java interpreter to recognize and process Java code from web sites and other sources. Sun’s Java Runtime Environment (JRE) is one of the most popular Java interpreters currently used.

Today, Secunia released a security alert warning of multiple vulnerabilities (around 16 total) that affect all previous versions of Sun JRE (as well as Sun Java SDK) running on Windows, Solaris and Linux platforms. While the vulnerabilities differ quite a bit technically, an attacker can exploit many of them in a similar manner — by enticing your users to a malicious web page containing specially crafted Java. In the worst case, if your users visit such a site, an attacker could leverage some of these Java flaws to execute attack code on your user’s computer. If your user has local administrative privileges, the attacker could potentially leverage these flaws to gain complete control of that user’s machine. Some of the remaining vulnerabilities allow an attacker to launch Denial of Service attacks or to elevate their privileges on your users’ computer.

If you run a Solaris or Linux network, you probably know whether or not you use Sun JRE (in most cases, you do). However, if you manage a Windows network your status is less clear. In the past, Windows shipped with Microsoft’s own Java interpreter, called Java Virtual Machine (MSJVM). Since earlier editions of IE use MSJVM to interpret Java applets, most Windows users who browse with IE aren’t vulnerable to this flaw. Because of a legal conflict with Sun, Microsoft had to discontinue the use of MSJVM in its most recent versions of Windows. For instance, MSJVM doesn’t ship with Windows Server 2003 or versions of Windows XP that come prepackaged with SP1a or SP2 (XP users who upgraded to SP1 or SP2 on their own retain MSJVM). These newer Windows releases require that you download your own Java interpreter; in which case, you probably have Sun JRE and need to update as soon as possible.

If you’re unsure what your version of IE uses to interpret Java, there’s an easy way to find out. In IE, click on Tools => Internet Options => Advanced tab. Scroll down to the Microsoft VM section and check “Java console enabled.” Restart IE and then click View => Java Console. A window opens which displays the name and version number of the Java interpreter your IE browser uses. If you’re not using Sun JRE, the vulnerability doesn’t affect you.

Solution Path:

Sun has released various JRE and SDK updates to correct these issues. If you use Sun JRE in your network, download and deploy the appropriate updates as soon as possible:

§  JRE and JDK 6.0: Download Update 13

§  JRE and JDK 5.0: Download Update 18

§  Java SE for Business JRE and SDK 1.4.x: Download version 1.4.2_20

§  JRE and SDK 1.3.x: Download version 1.3.1_25

For All WatchGuard Users:

Some of WatchGuard’s Firebox models allow you to prevent your users from downloading Java applets from web sites. However, doing so also cripples legitimate web sites using Java applets. If you do not want to block Java applets, download the appropriate Sun JRE updates as soon as possible. Furthermore, blocking Java applets may mitigate the risk of some of these vulnerabilities, but not all of them. Sun’s update is the best solution.

To learn how to use your Firebox’s HTTP proxy to block Java applets, see the “Deny Java Applets” section of the HTTP Proxy Advanced FAQ.

Status:

Sun has issued updates to correct these issues.

References:

§  Secunia’s Consolidated Java Advisory

§  Sun’s Java Advisories:

§  Sun Document ID 254569

§  Sun Document ID 254570

§  Sun Document ID 254571

§  Sun Document ID 254608

§  Sun Document ID 254609

§  Sun Document ID 254610

§  Sun Document ID 254611


WatchGuard Live Security Service: Cisco Biannual Patch Day: Eight IOS Advisories

March 26, 2009

Severity: High

26 March, 2009

Summary:

§  These vulnerabilities affect: Many devices running Cisco IOS

§  How an attacker exploits them: Multiple vectors of attack; in the most common, the attacker sends specially crafted network packets

§  Impact: Various results; these include many Denial of Service (DoS) vulnerabilities and a privilege elevation flaw

§  What to do: Administrators who manage Cisco IOS devices should download, test, and deploy the appropriate Cisco updates as soon as possible

Exposure:

Six months ago, Cisco announced plans to implement a twice-yearly patch cycle that would fall on the fourth Wednesday of March and September. Yesterday marked another Cisco biannual patch day, for which they released eight security advisories. All of these advisories cover security vulnerabilities that affect devices running Cisco’s Internetwork Operating System (IOS) software. IOS is the operating system that runs on most Cisco routers and switches.

While Cisco’s IOS advisories differ in technical ways, all but one of them cover vulnerabilities that attackers could exploit in Denial of Service (DoS) attacks. The remaining flaw involves a privilege elevation that a local attacker could exploit to read and write to files on your Cisco device. For a complete list of today’s IOS alerts, check out the Cisco’s Bundled Advisory for March 25th. However, we summarize three of the IOS advisories below:

Cisco Document ID 109323: IOS Secure Copy privilege escalation vulnerability.

The Secure Copy Protocol (SCP) is a network protocol designed to securely transfer files between two hosts (based on SSH). In short, IOS’s SCP server implementation suffers from a vulnerability that allows authenticated users to transfer files to and from your Cisco device, even if you haven’t authorized that user to have SCP access. A local attacker could exploit this flaw to retrieve or write to any file on your IOS device, including its configuration file which may contain sensitive information, such as passwords. However, in order to exploit this flaw the attacker must have valid credentials on your IOS device, which limits this to primarily an inside threat.
Base CVSS Score: 9.0(10 being the most severe)

Cisco Document ID 109314: IOS cTCP DoS vulnerabilities.

According to Cisco, the Cisco Tunneling Control Protocol (cTCP) is a proprietary Cisco protocol used by Easy VPN remote devices operating in environments in which standard IPSec does not function transparently without modification to existing firewall rules. Cisco’s implementation of this protocol suffers from a memory exhaustion vulnerability. By sending a series of TCP packets, an attacker could exploit this flaw to exhaust your IOS device’s memory, leading to a DoS condition. If you use a Cisco IOS router to get to the Internet, an attacker could repeatedly exploit these vulnerabilities to knock your network offline. However, only administrators who have configured their IOS device with Cisco Tunneling Control Protocol (cTCP) encapsulation for EZVPN server are vulnerable to this flaw.
Base CVSS Score:7.8

Cisco Document ID 109322: IOS SIP DoS vulnerability.

The Session Initiation Protocol (SIP) is a popular signaling standard used by many Voice over IP (VoIP) products. Unfortunately, IOS’s SIP handling implementation suffers from an unspecified DoS vulnerability. By sending a specially crafted SIP message to your IOS device, an attacker could exploit this vulnerability to reload your IOS device. If you use a Cisco IOS router to get to the Internet, an attacker could repeatedly exploit these vulnerabilities to knock your network offline. This vulnerability only affects IOS devices with SIP voice services enabled.
Average CVSS Score: 7.8

The remaining five advisories fix flaws just as severe as the ones described above. For greater detail on all of Cisco’s March vulnerabilities, check out the individual advisories in the References section of this alert, or refer to Cisco’s bundled security advisory for March 2009.

Solution Path:

Cisco has released patches to fix these vulnerabilities. If you use any Cisco device running IOS software, you should immediately consult the “Software Versions and Fixes” and “Obtaining Fixed Software” section of Cisco’s bundled security advisory for March 2009 to learn which fixes apply to your devices, and how to obtain them. You can also refer to the “Software Versions and Fixes” and “Obtaining Fixed Software” section of each of the individual alerts linked below.

For All WatchGuard Users:

Since these vulnerabilities can affect your router, which is typically in front of your WatchGuard firewall, the solutions above are your primary recourse.

Status:

Cisco has made fixes available.

References:

§  Cisco Bundled March 2009 Security Advisory

§  Cisco IOS cTCP Denial of Service Vulnerability

§  Cisco IOS Software Multiple Features IP Sockets Vulnerability

§  Cisco IOS Software Mobile IP and Mobile IPv6 Vulnerabilities

§  Cisco IOS Software Secure Copy Privilege Escalation Vulnerability

§  Cisco IOS Software Session Initiation Protocol Denial of Service Vulnerability

§  Cisco IOS Software Multiple Features Crafted TCP Sequence Vulnerability

§  Cisco IOS Software Multiple Features Crafted UDP Packet Vulnerability

Cisco IOS Software WebVPN and SSLVPN Vulnerabilities


Bardissi Enterprises – News – 03.17.09- Dell Introduces Adamo Brand with Launch of the World’s Thinnest Laptop

March 26, 2009
  • Adamo is first product under new Adamo by Dell brand
  • Premium craftsmanship and design inspires new aesthetic across Dell family of products 
  • Adamo by Dell created to disrupt people’s perceptions of what personal computing is today

Style-minded people who place a premium on precision craftsmanship and design can now add Adamo to their list of must-have items for 2009. Dell today unveiled the world’s thinnest* laptop as a kick off to the new Adamo by Dell brand.

Adamo, derived from the Latin word meaning “to fall in love,” will serve as a flagship in a line of products created to disrupt the personal computing space with the combination of new design aesthetics, personalization choices and sought-after technologies.

The News:

  • Adamo is the pinnacle of craftsmanship and design and features:
  • A chassis milled from a single piece of aluminum featuring precision detailing and a scalloped backlit keyboard
  • Striking high definition edge-to-edge glass display
  • Fully connected with WiFi, Bluetooth™ and optional integrated mobile broadband** and full complement of connectivity ports with no compromises
  • Cool, quiet and robust solid state drives
  • Available in Onyx and Pearl colors with a broad range of complementary accessories
  • Price starting at $1999

Quotes:

  • “Great design needs to be timeless and evoke emotion in people”, said Alex Gruzen, senior vice president of Dell’s consumer products. ”While a premium computing experience was assumed for Adamo, the intent was for people to see, touch and explore Adamo and  be rewarded by the select materials and craftsmanship you would expect in a fine watch.”
  • “Dell continues to signal a commitment to design and personalization across its entire product line and has made significant strides forward in the past year,” said Rob Enderle, Principal Analyst, Enderle Group. “The Adamo laptop is a showcase for this commitment and a flagship product that will draw buyers to the brand.”

People who choose Adamo will be offered a unique color matched collection of Adamo by Dell branded peripherals and accessories including, in the U.S. an exclusive line of bags from TUMI.   Choices will include:

  • External storage option with 250GB*** or 500GB*** external hard drive.
  • External DVD+/-RW or Blu-ray disc™ drive.
  • 8GB*** USB drive.
  • Connectors and cables including DisplayPort to HDMI, DVI, and VGA. 
  • Adamo Premium Service (US Only):
  • 24/7 access to Dell’s best trained technicians
  • Consistent communication with a dedicated personal team

The Adamo by Dell brand is being supported by innovative and new approaches to marketing and promotion for Dell.  Designed to challenge people’s perceptions of what a computer is, the Adamo by Dell brand was inspired by fashion, luxury brands and timeless design.

Dell has looked beyond traditional approaches to reaching computer shoppers and launched a provocative campaign featuring: 

  • A stylish worldwide print campaign shot by acclaimed British-based photographer Nadav Kander and featuring high-fashion models that reinforces the “fall in love” positioning. Kander, whose work is celebrated in galleries worldwide, also shot the moving portfolio, “Obama’s People,” which appeared in The New York Times Magazine earlier this year.
  • AdamoByDell.com, the centerpiece of the campaign and a highly stylized site where viewers can learn about Adamo, register for updates and, beginning today, place orders. Since its launch last month, AdamoByDell.com has attracted nearly 800,000 unique visitors from around the world and more than 1 million page views.
  • Artful packaging in which the product arrives “floating” in a clear box with minimal clutter – a beautiful experience for a sophisticated product.

Product Specifications:

  • Intel Core 2 Duo processors with Intel® Centrino® technology
  • DDR3 system memory
  • 13.4-inch 16:9 HD display
  • Draft-Wireless N
  • High-performance solid state drives standard
  • Bluetooth 2.1
  • Mobile Broadband* option
  • Up to 5+ hours of battery life (preliminary)****
  • 2 USB ports, 1 USB/eSATA combo port, Display Port, RJ-45 port
  • Genuine Windows Vista® Home Premium Edition SP1, 64-bit

Available for pre-order today at www.adamobydell.com and shipping worldwide starting March 26, 2009, Adamo will be available online for purchase in 24 countries including U.S., Canada, Mexico, Brazil, U.K. France, Germany, Ireland, Italy, Netherlands, Spain, Russia, Sweden, Switzerland, UAE, ANZ, China, Honk Kong, India, Korea, Malaysia/Singapore, Japan, and Indonesia.

Links:
www.AdamoByDell.com
www.dell.com
www.dell.com/designstudio
www.flickr.com/photos/dellphotos

About Dell
Dell products like Adamo are redefining style, value, personalization and customization for connected mobile lifestyles. People worldwide can buy Dell online, by phone and through 24,000 stores.

About Tumi
Tumi is the leading international brand of luxury travel, business and lifestyle accessories. Its success can be traced to its continued commitment to design excellence, functional superiority, and technical innovation. The brand is sold in over 125 Tumi stores worldwide, top department and specialty stores and online at www.tumi.com.

Footnotes:

* At the thickest point, Dell’s Adamo is thinner than any other laptop.

** Subject to wireless provider’s broadband subscription and coverage area; additional charges apply.

*** GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.

**** Based on preliminary lab testing. Varies by configuration operating conditions and other factors. Maximum battery decreases with time and use.


Bardissi Enterprises: AltiGen Communications Announces End of Support for All Systems Running 5.1

March 26, 2009

Hatfield, PA, March 12, 2009

 

AltiGen Communications, Inc. (NASDAQ: ATGN), the leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions announced today the availability of the MAX2000 Voice over IP (VoIP Phone System)

 

Overview

Support for 5.1 will end on March 20th, 2009.

Systems must be covered under an active service plan to be eligible for no-charge support.

 

Systems not covered under a Premier Service Plan can purchase after-hours emergency

support.

 

Details

 

As of March 20th, 2009, AltiGen will no longer provide technical support for the AltiWare 5.1 release. We suggest all systems currently running 5.1 be upgraded to 5.2 or 6.0. Support will continue to be offered for supported upgrade paths.

 

In addition, starting March 20th, 2009, a hourly charge will apply for technical support on systems that are not covered under an active AltiGen service plan. This applies only to systems not covered by an active service plan.

 

If the system is not covered under an active AltiGen service plan, an hourly charge will now be assessed. Mote that your system must be running a supported release to be eligible for no-charge or fee-based technical support. As of March 20th, 2009, our supported releases are 5.2 and 6.0.

 

If the system is covered by an active service plan, our current policies and procedures apply. No additional charges will be assessed.

 

A new option is available for after-hours emergency support. Previously, only systems covered by a Premier Service Plan were eligible for after-hours support. Starting immediately,fee-based after-hours emergency support is available to systems covered under Software Assurance or a Standard Service Plan. An hourly charge will apply, with a 1-hour minimum. After the initial hour, additional 15-minute increments can be purchased.

 

If the system is covered by an active Premier Service Plan, our current policies and procedures apply. No additional charges will be assessed.

 

Term and Conditions

Support services are non-refundable and do not guarantee issue resolution. Upon first use of purchased time, that time will be associated with the case opened by AltiGen’s TSO staff.

 

It can be utilized for only that case, and will expire 30 days after first use. Unused purchased time will expire after 1 year. Only systems running a currently supported version are eligible for technical support. As of 3/20/2009, release 5.1 and all prior releases are unsupported.

 

15 minute increments are purchased as extensions to 1 hour blocks of time. A 1 hour block must be purchased first; after the hour is exhausted, 15 minute extensions can be applied.

 

In the case of afterhours support services, support is only available for system down or major loss of service issues.

 

About AltiGen Communications
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen’s worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China.

 

About Bardissi Enterprises

Bardissi Enterprises, LLC is a network solutions provider for the small medium business market. Bardissi services serveral vertical markets from private business to municipal clients. Bardissi also provided managed services in order to deliver multiple services under one annual contract in order to reduce cost yet provide premium services for thier clients. Bardissi Enterprises is an AltiGen Certified Partner. Bardissi ’s main office is located in Hatfield, PA.